How to Track Service Hours


CBC 2018 Group Photo

The date range to submit service hours and be eligible for this year’s service awards is from:

April 16, 2018 thru May 1, 2019

The Honey W. Nashman Center for Civic Engagement and Public Service helps GW to record and report our community engagement and impact. During the 2017-18 academic year the GW community completed 703,331 hours of service! Each hour of service signifies a different issue area where a GW community member made a sustainable and ethical impact in our community. 

We have launched a new community engagement platform for the 2018-19 academic year called GWSERVESGWServes allows you to track your community engagement, promote your service events, make connections with people and organizations across issue areas, log service hours, and so much more!

To get started visit GWSERVES.GIVEPULSE.COM and sign-in at the top right using your GW NetID and password.  After that, you're ready to start making an impact! On GWServes you’ll find groups, events, community partners, and service opportunities that range anywhere from social innovation and public health to environmental justice and youth engagement. Explore the platform and find the wide variety of ways you can plug in and deepen your community impact.

If you or your organzation needs assistance with GWServes you can visit us during the following office hours or email us at [email protected]

Mondays - 10am-5pm
Tuesdays - 9am-5pm
Wednesdays - 10am-5pm
Thursdays 9am-3pm
Fridays - 10am-3pm

Service Awards and Recognition

Commencement Cords

If you are in your graduating year and were recognized with a President's Volunteer Service Award during at least one of the years you were a student at GW, we will recognize you for excellence in service at commencement with a silver service cord! After you submit your service hours we'll notify you if you are eligible to receive a cord.

All hours from the 2017-2018 academic year must be uploaded by April 16, 2018. You may not retroactively log hours from previous academic years.

Not sure what counts as service? Scroll down to find out!


The President's Volunteer Service Award

Criteria: If you've logged over 100 hours of community service between April 16, 2018 and April 26, 2019 you will earn the President's Volunteer Service Award issued by the White House.  We'll notify you upon its arrival. Make sure to report your hours by April 26, 2019.

Not sure what counts as service? Scroll down to find out!

You'll Receive

  • A lapel pin signifying the number of service hours you have completed.


  • Bronze Level: 100 to 174 hours
  • Silver Level:  175 to 249 hours
  • Gold Level: 250 hours or more

Outstanding Student Service Awards (Individual and Group)

The Outstanding Student Service Award (Individual and Group) is awarded to an individual and a student group that has exhibited exceptional commitment to supporting the needs and interests of our community locally, nationally, and/or globally through direct community service, as well as, share his/her/their passion with The George Washington campus community.

The Outstanding Student Service Awards (Individual and Group) will be presented at the annual Excellence in Student Life Awards

Faculty Engagement Awards 

The Faculty Engagement Award is awarded to the service-learning Faculty member who best exemplifies leadership, collaboration, commitment, and excellence in creating and implementing service-learning in their teaching. This award honors the service-learning faculty member who has demonstrated integrity and commitment in service-learning and has taken it upon his or herself to strengthen our community and enhance student and community life through service-learning. Service-learning faculty excellence is demonstrated through practices grounded in healthy partnerships (with students and community partners) and dedication to critical reflection.

The Faculty Engagement Award will be presented at the annual Service-Learning Symposium on Tuesday, April 21st in the Marvin Center Grand Ballroom.

Research Excellence Award

The Research Excellence Award is awarded to the service-learning student or student team that best exemplifies and enacts the primary goals of service-learning (to meet community-identified needs through academic-based projects aimed also at educating students on how to think critically, reflectively, and creatively over the myriad ways they can utilize their higher educations for the benefit of their communities) in order to create innovative scholarship. Service-learning research excellence is demonstrated through combining innovative research methods, dedication to benefiting the community through those chosen research practices, dedication to academic rigor and to addressing a significant gap in the literature/field, respect for differing opinions and priorities, and completing an academic project consisting of either a 15 page (at least) research paper or other academic project of equivalent rigor and depth (such as a performance, product, or documentary).

The Research Excellence Award will be presented at the annual Service-Learning Symposium on Tuesday, April 21st in the Marvin Center Grand Ballroom.

Community Partner of the Year Award

The Community Partner of the Year Award is awarded to the Community Partner who best exemplifies both leadership and collaboration in creating and implementing a service/service-learning project and/or research. This award will honor the community partner who has demonstrated integrity and commitment to service through their organization and/or teaching. The recipient of this award has taken it upon themselves to make our community stronger and pledged to enhance student and community life through service and civic engagement. The Community Partner of the Year Award recipient has demonstrated excellence through practices grounded in healthy partnerships (with students and partners) and dedication to critical reflection.

Any student or faculty member in the GW community can nominate a community partner for this award.

The Community Partner of the Year Award will be presented during the Symposium on Community-Engaged Scholarship in May.

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What Counts As Service?

Service hours must meet the guidelines set by the university. These guidelines are based on the definition of community service established by the federal government’s Corporation for National and Community Service. According to the Corporation, community service activities may include but are not limited to community-engaged scholarship (service-learning), volunteer activities, as well as Work-Study community service and paid community service internships. Community service includes both direct service to citizens (e.g., serving food at a soup kitchen) and indirect service (e.g., assessing community nutrition needs or managing a food bank).

Not all volunteer opportunities meet the service guidelines. The following are examples of activities that will be count as service:

  • Time spent providing direct service for a non-profit or similar organization (e.g., nursing home, school)
  • Time spent organizing and preparing for a service project
  • Time spent organizing a charity fundraiser or raising funds for a charity
  • Time spent participating in a charity event like a run/walk
  • Pro-bono professional and/or medical services provided to a non-profit organization
  • Service-learning activities that take place outside the classroom
  • Internships with non-profit groups that serve the community
  • Select board service will count towards the service challenge, including board service for non-profit organizations that provide services to the community or other similar charity.
  • Service-related Federal work-study hours coordinated through the Office of Community Service and the Career Center (e.g., DC Reads, Jumpstart, AmeriCorps, PeaceCorps, Human Rights Watch)

NOTE: Hours served planning in preparation for a service event or activity should not be logged.

The following are examples of activities that will NOT be counted as service:

  • Paid employment (e.g., babysitting, service-related work tied to current employment)
  • Any activity related to the proselytizing of a religion or the campaigning for a candidate or policy
  • Internships with companies or organizations that do not provide a direct service to the community (e.g., issue advocacy group, government or congressional office)
  • Participation in non-service university-related events (e.g., working at Commencement)
  • Board service for any GW (or non-GW) boards or committees, advocacy groups, corporations and/or any board service where the member is paid will NOT count towards the service challenge.

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If you have any questions please reach out to us at [email protected].